The Washington Post starts using Talk, an open-source tool for improving online comments

An open-source tool called Talk is being rolled out on The Washington Post website starting today (6 September), to help reimagine the online commenting experience for both the newsroom and readers.

The tool is developed by The Coral Project, a joint initiative from Mozilla, Washington Post and The New York Times, initially supported by the Knight Foundation and funded by the Democracy Fund, the Rita Allen Foundation, and Mozilla.

Talk is currently live on three sections on washingtonpost.com – business, politics and The Switch blog. Over the coming weeks, it will become more widely available on The Washington Post, and other organisations such as Fairfax Media titles in Australia will start using it.

The tool, which launched in beta in March and is currently on its third version, can be installed by any newsroom using the available documentation, and more features are being added regularly.

Talk’s features were designed to improve online commenting for both moderators and commenters. For example, readers are able to view their comment history, mute unwanted commenters, and sort comments under a story by different criteria.

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